Shipping policy
This policy is designed to make sure you are clearly aware of our shipping policies and procedures. By ordering from this store, you agree to the policies contained herein.
At MY BLANKET CLUB, we are committed to providing a smooth, outstanding shopping experience for all our customers.
Shipping costs
No hidden fees: all costs related to your order, including taxes and shipping fees, are clearly displayed before you confirm payment.
Service area
Our delivery services are currently available in France and the United States.
Estimated delivery times
Processing time before shipping: 1–2 business days (Monday to Friday)
Transit time after shipping: 2–5 business days (Monday to Friday)
Total delivery time: 3–7 business days (Monday to Friday)
Delivery times may be extended in cases of force majeure or exceptional circumstances, such as carrier strikes or extreme weather.
If you have any doubt about delivery to your area, feel free to contact us at hello@myblanketclub.com or through our contact form.
Once your order has shipped, you will receive a confirmation email with tracking information.
We work with reputable carriers to ensure on-time delivery.
Weekend orders: orders placed over the weekend are processed the next business day.
Tracking instructions
Tracking information: you will receive an email with a direct link to track your parcel on the carrier's website. You can also track your order directly on our site by entering your tracking number in the dedicated section.
Tracking your order: you can track your order on our website. Simply enter your tracking number on our order tracking page to see its status.
Questions: our support team is ready to help with any question about tracking your order.
Changes to the delivery address
Please check the delivery address carefully when placing your order, because once it has shipped we can no longer change it.
Order cancellation policy
If you change your mind before receiving your order, we can accept cancellations at any time before the order ships (ideally within 12 hours). If an order has already shipped, please refer to our returns and refunds policy.
Please note that for logistical reasons, once an order has been processed for shipping, it can no longer be canceled.
Parcels damaged in transit
If you notice that a parcel was damaged during transport, please, if possible, refuse the parcel from the delivery service and contact our customer service. If the parcel was delivered while you were not present, please contact customer service at hello@myblanketclub.com
Finally, if all parcels have arrived and a product is still missing, please contact customer service by email.
At MY BLANKET CLUB, we do our best to make our product descriptions as detailed as possible so that you encounter no surprises when you receive our products. We want our customers to know exactly what they are ordering.
If the products received do not match the description, customers may request a return or refund at no cost.
Return policy
We accept returns* for any reason, whether you are dissatisfied or simply changed your mind. Our return period is 30 business days from the time you receive your products. If for any reason you are not satisfied, just contact us at hello@myblanketclub.com
*To learn more, please refer to our returns and refunds policy.